Empress Hotel - Douglas

Central Promenade, Douglas, Isle of Man, IM2 4RA  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Empress Hotel - Douglas

 Free Wi-Fi

Free Wi-Fi in rooms

 Parking
 24-hour

24-hour reception

 Fitness/Gym

Fitness center

 Sports activities

Golf course

Hiking

 Spa and relaxation

Spa lounge

Reflex massage

Massage

Steam bath

Jacuzzi

 Breakfast

In-room breakfast

 Food/Drinks

Restaurant

Bar/Lounge area

Overview

The 3-star Empress Hotel boasts close proximity to Onchan Pleasure Park and Camera Obscura just 1.7 km away. Founded in 1890, the hotel underwent a renovation in 2010.

Empress Hotel is 10 minutes' walk from the center of Douglas. The hotel is placed 5 minutes' walk from Manx Museum, Gaiety Theatre and Palace Cinema.

Bars, restaurants and brasseries are set close to the property.

Empress Hotel is within a 15-minute drive to Ronaldsway airport.

Rooms

The lovely hotel provides guests with 102 rooms including Contemporary Double Room, Family Double Room and Executive Double Room that offer coffee/tea makers, a dressing area, a writing desk, heating and TV. There are rooms with a fantastic view of the bay. They also have en suite bathrooms with a shower, a hairdryer and free toiletries.

Eat & Drink

The specialty restaurant serves fresh Asian meals. The hotel’s Piano serves snacks and seafood along with complimentary drinks.

Services

Business facilities at Empress Hotel include a meeting room, printers and a business center.

Relax

On-site children facilities feature cribs and video games.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

No parking available.

Year renovated:   2010.  Number of floors:   4.  Number of rooms:   102.

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Facilities

General

  • Free Wi-Fi
  • Indoor parking
  • 24-hour reception
  • Non-smoking rooms
  • Safe deposit box
  • No pets allowed
  • Currency exchange
  • Beauty salon
  • Luggage storage
  • Elevator

Sports & Fitness

  • Hiking
  • Golf course
  • Fitness center

Services

  • 24-hour room service
  • Dry cleaning
  • Laundry
  • Wedding services
  • Newspaper service
  • Shoe shine service
  • Wake up service

Dining facilities

  • Bed and breakfast
  • In-room breakfast
  • Restaurant buffet
  • Bar/Lounge area
  • Catering service

Meeting facilities

  • Business center
  • Meeting room
  • Meeting/Banquet facilities
  • Printers
  • Fax/Photocopying

Children's facilities

  • Paid cribs/Baby cots (on request)
  • Paid babysitting/Child services
  • Video games

Leisure facilities

  • Casino
  • Spa lounge
  • Steam bath
  • Jacuzzi
  • Massage
  • Garden area
  • Leisure/TV room
  • Television in lobby
  • Reflex massage

Room view

  • Sea view

Room facilities

  • Free Wi-Fi in rooms
  • Heating
  • Tea and coffee facilities
  • Sitting area
  • Dressing area
  • Rollaway beds
  • Ironing facilities
  • In-room desk

Bathroom

  • Private bathroom
  • Bath/Shower
  • Room toiletries
  • Hair dryer

Kitchen facilities

  • Electric kettle

Media

  • Flat-screen TV
  • Cable/Satellite television
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  3 pm

Check-out

  • until  11 am

Children and extra beds

  • All children under the age of 2 may stay at the price of GBP 7.50 per person per night in a crib. 
  • One child may stay at the price of GBP 15 per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 

How to reach hotel

hotel Empress Hotel - Douglas Douglas location
Show big map »

Hotel Address:

Central Promenade, Douglas, Isle of Man, IM2 4RA

Get directions
City Center
  • Douglas
    1000 ft
Airports
Restaurants
  • The Gallery Restaurant (cuisine: English)
    300 ft
  • The Italian Job (cuisine: Italian)
    500 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2010
  • Number of floors:
    4
  • Number of rooms:
    102

Rooms and availability

Empress Hotel photos RoomEmpress Hotel photos RoomEmpress Hotel photos Room
Double Room
Bed type: Double bed or Double bed or Twin beds or 1 Single bed
Size: 220 sq. feet
Check Prices
  • Private bathroom
— Less information+ More information

DOUBLE CLASSIC

Room facilities

    How to reach hotel

    hotel Empress Hotel - Douglas Douglas location
    Show big map »

    Hotel Address:

    Central Promenade, Douglas, Isle of Man, IM2 4RA

    Get directions
    City Center
    • Douglas
      1000 ft
    Airports
    Restaurants
    • The Gallery Restaurant (cuisine: English)
      300 ft
    • The Italian Job (cuisine: Italian)
      500 ft
    Hotel information
    • Check-in:
      from  3 pm
    • Check-out:
      until  11 am
    • Year renovated:
      2010
    • Number of floors:
      4
    • Number of rooms:
      102

    Empress Hotel Location

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    • Airports
    • Underground stations
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    • Parks
    • Tourist attractions
    • Museums
    • Convention centers
    • Stadiums
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    • General

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    Click the hotel to go to the main hotel page.

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    What's nearby

    Popular areas

    • City Center - 700 ft

    Local attractions

    • Onchan Pleasure Park - 1.3 mi
      Onchan
    • Nautical Museum - 9.0 mi
      Bridge Street, Castletown
    • Leece Museum - 10.0 mi
      The Old Courthouse, Peel
    • Curraghs Wildlife Park - 7.3 mi
      Main Road
    • House of Manannan - 9.9 mi
      Mill Road, Peel

    Near the hotel

    • Manx Museum - 700 ft
      Douglas

      Restaurants nearby

      • The Gallery Restaurant - 300 ft

        Address: Harris Promenade
        Phone: + 44 (0) 1624 645500

        71% likes this, based on 53 reviews
        Cuisine: English
        Price Range: USD 45 - USD 111

      • Millennium Saagar - 600 ft

        Address: 1 Sherwood TErrace, Broadway
        Phone: +44 (0)1624-679 871

        63% likes this, based on 36 reviews

      • Sir Norman's - 600 ft

        Address: The Sefton Hotel
        Phone: +44 (0) 1624 645500

        57% likes this, based on 64 reviews
        Cuisine: English, Vegetarian, Healthy

      • The Italian Job - 500 ft

        Address: The Villa Marina Arcade
        Phone: 01624 676905

        73% likes this, based on 100 reviews
        Cuisine: Italian

      • Imperial Dragon - 600 ft

        Address: Caledonia Hotel, Loch Promenade

        72% likes this, based on 33 reviews
        Cuisine: Chinese

      Hotel information
      • Check-in:
        from  3 pm
      • Check-out:
        until  11 am
      • Year renovated:
        2010
      • Number of floors:
        4
      • Number of rooms:
        102

      Empress Hotel Reviews

      Guest reviews are submitted by our customers after their stay at Empress Hotel

      Average guest rating

      7.8out of 10
      Fabulous
      Based on 431 reviews

      Guest reviews

      • Single
        8.8

        It was clean and comfortable.

        The lights in the corridors were on all night, which makes it harder to sleep as the light leaks into the room.

      • Older travelers
        6.6

        Location and friendly staff

        Downstairs fine bedrooms need updating. Windows need attention as does the shower system. Not the largest of rooms!

      • Single
        7.8

        The friendly staff make this the exceptional place to stay in Douglas

      • Single
        9.6

        The hotel staff were very friendly and helpful. The hotel is in a very good location for the beach and douglas town centre.

        The only complaint i have is the staff are to quick when taking your breakfast plates

      • Older travelers
        8.2

        the staff at the hotel were very polite and helpfull always eager to please would stay here again.

        the coffee was catering brand it was rubbish

      • Older travelers
        8.8

        It was very comfortable with good views of Douglas Bay

        The lift "call to go up" button on the ground floor did not work

      • Group of friends
        8.2

        The location was excellent and the standard of the hotel was exceptional

        Our room and bed was slightly too small. Dont stay in the cheaper smaller hotel rooms if you plan on moving around alot in them.

      • Group of friends
        9.6

        central to where we were meeting friends

        the bar closed at quart to midnight when in brochre it says 1 a.m. there were people in too some of our group arrived a few minutes before us and got served

      • Single
        8.0

        I stay regularly in the iom , and unfortunately the general concept of customer service on the Island is appalling. However the Empress is the one exception the staff treat everyone with great care and it is always a great pleasure to return to the Crown Jewel of Douglas

      • Older travelers
        9.2

        Very comfortable and relaxed. service excellent and staff extremely obliging & polite..

        White paint on toilet seat was chipped in places giving it an unclean appearance even though it wasn'T. Grooves on window frames were dirty (only visible when window opened)

      • Older travelers
        7.0

        Nice location and sea views; lovely pool and jacuzzi.

        Breakfast would have been better if cooked food made to order. Why no local kippers?

      • Older travelers
        8.2

        For our second stay at the empress (in 20 years) we wwere pleased to see that it had maintained its customer service standards

      • Single
        9.2

        An imressive entrance/bar/dining area after you have transited the covered stairs from the Promenade. All the staff were very friendly especially the receptionist. The buffet breakfast was of very good quality

      • Older travelers
        7.4

        Very convenient for all of our needs, such as being near public transport,etc. The view from our room was excellent.

        The decor in our room was not good. Paper was peeling from the walls and the (cheap) furniture was chipped.

      • Couple
        7.8

        Breakfast was to a high standard and the staff were friendly and efficient.

        The gym/pool area is an attractive feature of the hotel but having seen them they do need updating. After getting ready to swim, we decided against it as it didn't look very clean and I received a minor electric shock from the running machine. As this area is unmanned, we were unable to ask for assistance

      How to reach hotel

      hotel Empress Hotel - Douglas Douglas location
      Show big map »

      Hotel Address:

      Central Promenade, Douglas, Isle of Man, IM2 4RA

      Get directions
      City Center
      • Douglas
        1000 ft
      Airports
      Restaurants
      • The Gallery Restaurant (cuisine: English)
        300 ft
      • The Italian Job (cuisine: Italian)
        500 ft
      Hotel information
      • Check-in:
        from  3 pm
      • Check-out:
        until  11 am
      • Year renovated:
        2010
      • Number of floors:
        4
      • Number of rooms:
        102